Privacy Policy
At Kalizeh, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.kalizeh.com or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect:
When you interact with our website, we may collect the following information:
1. Personal Information
When you make a purchase or attempt to do so through our website, we collect specific information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (handled securely via third-party processors)
This information is referred to as "Order Information."
2. Automatically Collected Information
When you visit our website, we automatically collect certain data about your device, including:
- IP address
- Browser type and version
- Time zone
- Device type
- Cookies installed on your device
- Pages visited and time spent on our site
- Websites or search terms that referred you to our site
We refer to this automatically collected data as "Device Information."
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your browsing experience and track site usage.
You can disable cookies via your browser settings, but some site functionality may be affected.
When we refer to "Personal Information" in this Privacy Policy, we mean both Order Information and Device Information.
How We Use Your Personal Information
We use the information we collect to:
- Process and fulfill orders, including payment processing, shipping, and invoicing
- Provide customer support and communicate with you
- Screen orders for potential risk or fraud
- Send promotional emails (only if you opt-in)
- Analyze website usage and improve user experience
- Comply with legal and regulatory requirements
The Device Information we collect helps us identify and prevent risks or fraudulent activities, improve website performance, and track the effectiveness of our marketing efforts.
Sharing Your Personal Information
We do not sell, rent, or trade your personal information to third parties.
We may share your data with trusted partners strictly for the following purposes:
- Payment processing (e.g., PayPal, Shopify Payments, Stripe)
- Order fulfillment and logistics
- Email marketing services (only if you opt-in)
- Website analytics and customer support tools
- Legal Authorities (if required by law)
All third-party service providers are required to protect your data in accordance with applicable laws.
Behavioral Advertising
We may use your Personal Information for targeted advertising or marketing communications that we believe may interest you. You can opt out of targeted advertising by adjusting settings through the platforms below:
You can also opt out of some targeted advertising by visiting the Digital Advertising Alliance's opt-out portal.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your order(s)
- Provide customer support
- Meet legal or tax obligations
You may request deletion of your data by contacting our Customer Service Team, unless retention is required by law.
Do Not Track
We do not alter our website’s data collection practices when we receive a "Do Not Track" signal from your browser.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
- Request a copy of the data we store about you
To exercise these rights, please contact our Customer Service Team.
Data Protection & Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information.
All payment information is encrypted and securely processed via trusted third-party gateways.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.
Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact our Customer Service Team immediately.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website signifies your acceptance of any updates.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact our Customer Service Team.
Effective Date: 01 APR 2025