Terms Of Service

Welcome to Kalizeh. By accessing or using our website (www.kalizeh.com) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

General Conditions - We reserve the right to refuse service to anyone at any time, for any reason. Prices, product availability, and promotions are subject to change without prior notice. Unauthorized use of our website, including copying content, images, or code, is strictly prohibited.

Eligibility - You must be at least 18 years old or the age of majority in your jurisdiction to use this website or place an order.

Orders & Payments - By placing an order on our website, you confirm that all information provided is accurate and complete.

  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • Orders are typically processed within 1–3 business days, though processing may vary depending on product or supplier.
  • Shipping times vary based on item location and delivery destination. Please refer to our Shipping Policy for more details.

Shipping & Delivery - We currently ship to:

  • All 50 U.S. States
  • U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)
  • U.S. Outlying Islands
  • P.O. Boxes
  • APO/FPO/DPO Military Addresses

Note: While we do not offer worldwide shipping at this time, delivery times may vary based on region and product availability.

Delays caused by customs, couriers, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate shipping information. Kalizeh is not liable for delays or losses due to incorrect shipping details.

Returns & Refunds

We accept returns within 14 days of delivery, provided the item is unused, in original packaging, and in resellable condition.

Refunds are processed after item inspection and may take 5–10 business days to reflect on your original payment method.

Items that are non-returnable include:

  • Customized or made-to-order products
  • Gift cards
  • Clearance or final sale items

Please refer to our detailed Return & Refund Policy for full return guidelines.

Warranty & Damages

If you receive a defective or damaged item, you must contact us within 7 days of delivery to request a replacement or refund.

Normal wear and tear, misuse, or unauthorized modifications are not covered under warranty.

User Conduct

You may not use our website or products for any unlawful or unauthorized purpose.

We strictly prohibit:

  • Harassment, abusive language, or hate speech
  • Fraudulent activity, including false refund or return claims
  • Attempting to disrupt the site or compromise our system
  • Violations may result in account termination and legal action.

Intellectual Property

All website content, including images, product designs, logos, branding, and written content, is the intellectual property of Kalizeh.

You may not copy, reproduce, distribute, or use any of our content without written permission.

Limitation of Liability

Kalizeh shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • The use or misuse of our website or products
  • Delayed deliveries
  • Inaccurate product information
  • Third-party services

Indemnification

You agree to indemnify, defend, and hold harmless Kalizeh, its owners, staff, and affiliates from any claims, demands, or damages arising out of your:

  • Breach of these Terms
  • Violation of laws or third-party rights
  • Misuse of our website or services

Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

It is your responsibility to check this page periodically for changes. Continued use of our website constitutes your acceptance of any updates.

Governing Law
These Terms of Service and any disputes arising under them shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

SMS/Mobile Messaging Terms
By subscribing to Kalizeh’s SMS service, you agree to receive recurring text messages from or on behalf of Kalizeh at the phone number you provided. These may include promotional offers, cart reminders, or updates. Message frequency varies. Message and data rates may apply.

Consent is not a condition of purchase. You can opt out at any time by texting STOP to +1 (855) 687-9265 or by using the unsubscribe link (where available). For help, text HELP or email our Customer Service Team.

We do not charge for texts, but your carrier’s standard rates apply. You are responsible for keeping your mobile number up to date.

We may change messaging numbers or update these terms at any time. Continued use of the service confirms your acceptance of those changes.

Carriers are not liable for delayed or undelivered messages.

Contact Information
If you have any questions about these Terms of Service, please contact our Customer Service Team.

Effective Date: 01 APR 2025